DoubleTree by Hilton Recognizes Top Performing Hotels of 2013
Hilton Worldwide CEO Light and Warmth Award Bestowed Upon DoubleTree Team Members
Almasalla Arab Travel Portal News – DoubleTree by Hilton, the Hilton Worldwide upscale full-service hotel brand with more than 370 locations globally, recently announced its top performing properties of 2013. Awards include the Connie Award and the highly coveted Crystal Cookie and CARE Cup awards.
The prestigious Connie Award, named after Hilton Worldwide founder Conrad Hilton, is presented to the top performing hotels of the year based on three key components: quality assurance audits measuring cleanliness condition and brand standards; customer satisfaction scores rating staff service; and the quality of the hotel’s physical accommodations.
The Connie Award was presented to the following properties:
- DoubleTree Suites by Hilton Naples
- Hotel Roanoke & Conference Center- a DoubleTree by Hilton
- DoubleTree by Hilton Oradea
- DoubleTree by Hilton Wuxi- Lingshan
Additional notable winners include:
- General Manager of the Year
- Joe Bolash, DoubleTree Suites by Hilton Austin
- Director of Sales of the Year
- Kerri Marshall, DoubleTree by Hilton San Francisco Airport
- Sales Team of the Year
- Small Hotels: Hotel Maya – a DoubleTree by Hilton
- Large Hotels: DoubleTree by Hilton Amsterdam Centraal Station
- Best On-Property Promotion
- Small Hotels: DoubleTree by Hilton Madison
- Large Hotels: Tropicana Las Vegas – a DoubleTree by Hilton
- Social Media Engagement Awards
The Hilton Worldwide CEO Light & Warmth Award is a company-wide honor that recognizes exceptional team members who consistently exceed expectations and embody the Hilton Worldwide values of Hospitality, Integrity, Leadership,Teamwork, Ownership and Now. From more than 3,300 nominations the following DoubleTree by Hilton team members were honored:
- Deysire Dayhoff, DoubleTree Suites by Hilton Naples
- Willie Nero, DoubleTree by Hilton Augusta
"Congratulations to all of our 2013 award winners," said John Greenleaf, global head, DoubleTree by Hilton. "The team members at these properties are a testament to our award winning CARE service culture, built around the idea of creating a rewarding experience for guests, team members and the community, and we could not be prouder of them for their many accomplishments."
The Crystal Cookie Awards are presented to the hotels that best exhibit the DoubleTree by Hilton CARE culture through outreach efforts, both as a hotel and as individuals, to the local community. The 2013 winners included:
- Community CARE Awards
- DoubleTree Suites by Hilton Naples
- DoubleTree by Hilton Aqaba
- DoubleTree by Hilton Bloomington
- DoubleTree by Hilton Central Pacific
- Tropicana Las Vegas- a DoubleTree by Hilton
- DoubleTree Beach Resort by Hilton Tampa Bay – North Redington Beach
- DoubleTree by Hilton Shenyang
- DoubleTree by Hilton Wuxi-Lingshan
- DoubleTree by Hilton Zagreb
- Teaching Kids to CARE Awards
Other awards presented included:
- Most Improved Hotel
- 224 rooms or less: DoubleTree by Hilton South Bend
- 225 rooms or larger: DoubleTree by Hilton San Francisco Airport
- International: DoubleTree by Hilton Beijing
- Hospitality Award of Excellence
- 224 rooms or less: DoubleTree by Hilton Madison
- 225 rooms or larger: DoubleTree by Hilton Wichita Airport
- International: DoubleTree by Hilton Ras al Khaimah
- Housekeeping Award of Excellence
- 224 rooms or less: The Strathallan Rochester – a DoubleTree by Hilton Hotel
- 225 rooms or larger: DoubleTree by Hilton Milwaukee Downtown
- International: DoubleTree by Hilton Lincoln
- Food & Beverage Award of Excellence
- 224 rooms or less: DoubleTree by Hilton Rochester – Mayo Clinic Area
- 225 rooms or larger: DoubleTree by Hilton Denver Tech Center
- International: DoubleTree by Hilton Ras Al Khaimah
- Pride Awards
- 224 rooms or less: DoubleTree Suites by Hilton Naples;DoubleTree by Hilton Bay City – Riverfront; DoubleTree by Hilton Madison; DoubleTree Beach Resort by Hilton Tampa Bay – North Redington Beach; The Strathallan Rochester – a DoubleTree by Hilton
- 225 rooms or larger: DoubleTree by Hilton Grand Junction;DoubleTree by Hilton Wichita Airport; DoubleTree by Hilton Carson;DoubleTree by Hilton Milwaukee Downtown; Hotel Roanoke & Conference Center – a DoubleTree by Hilton
- International: DoubleTree by Hilton Oradea; DoubleTree by Hilton San Juan; DoubleTree by Hilton Wuxi- Lingshan
- CARE Cup Awards
- Large Hotel: DoubleTree by Hilton Shenyang
- Small Hotel: DoubleTree Suites by Hilton Austin
- Most Improved Market Share Awards
- 224 rooms or less: DoubleTree by Hilton Santa Fe
- 225 rooms or larger: DoubleTree by Hilton Ontario Airport
- International: DoubleTree by Hilton Chongqing North
- U.S. Top LightStay Hotel: DoubleTree Suites by Hilton Boston
- International Top LightStay: DoubleTree by Hilton Chongqing North
- Outstanding Achievement: DoubleTree by Hilton Wuxi-Lingshan;DoubleTree by Hilton Amsterdam Centraal Station; DoubleTree by Hilton Springfield
