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Launches RPA as a managed service at GITEX 2024 to support SMBs
Dubai- UiPath a global leader in enterprise automation and AI-powered software, has deepened its strategic partnership with e& UAE, the telecommunications arm of e&. Through this partnership, e& UAE becomes the first UiPath partner in the region to offer Robotic Process Automation (RPA) combined with AI as a managed service, hosted on e& UAE’s cloud infrastructure.
“Our collaboration with UiPath demonstrates our commitment to empowering businesses of all sizes, including SMBs,” said Hazem Gebili, Senior Vice President, Enterprise Service Solutions. “By integrating RPA with AI, we are enabling businesses to streamline their operations, reduce manual errors, and boost overall efficiency. This lowers operational costs, allowing businesses to focus on their core tasks, optimise resources, and drive higher productivity—all while accelerating their digital transformation.”
Esam Mahmoud, Senior Vice President, SMB said: “Through our unique agreement with UiPath, we now have access to the latest AI-powered solutions, allowing us to offer businesses an affordable entry point to automate their processes. e& UAE’s latest RPA managed services are supported by a comprehensive team of RPA/AI professionals. It simplifies the adoption process, enabling SMBs to benefit from automation regardless of their technical expertise or budget. This is about empowering businesses to focus on growth and innovation while we manage the complexity of automation.”
Building on their successful partnership since 2018, e& UAE has extended its Enterprise License Agreement (ELA) with UiPath for another three years, reinforcing its commitment to making automation more accessible.
By integrating AI with Robotic Process Automation (RPA), e& UAE will further implement advanced solutions such as test automation, task mining, process mining, and document processing across its internal operations as well.
“Our expanded partnership with e& UAE represents a significant step forward in our mission to accelerate human achievement through automation,” said Zakaria Haltout, Area Vice President MEA at UiPath. “By combining e&’s extensive reach and infrastructure with UiPath’s cutting-edge automation technologies, we’re poised to drive unprecedented digital transformation in the region.”
This alliance also establishes e& UAE as UiPath’s largest install base in the Middle East & Africa (MEA), with over 1,200 robots in production and nearly 1000 automated processes.
e&’ UAE’s partnership with UiPath is transforming how businesses, particularly SMBs, leverage automation. The launch of RPA as a managed service creates a powerful digital workforce, complementing human strengths in creativity and decision-making by taking over repetitive, error-prone tasks. This blend of human talent and automation drives efficiency, innovation, and sustainable growth.
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