Egencia and International SOS expand their traveler security partnership
Egencia has successfully brought the technology heritage, relentless focus on user experience and innovative spirit of its parent company Expedia, Inc. into the enterprise. In 2013, Egencia launched its new app, Egencia TripNavigator, which …
Almasalla, ATP News- BELLEVUE, Wash., – Egencia® the business travel company of Expedia, Inc. (NASDAQ: EXPE) announces the beginning of a new phase in its relationship with a leading medical and travel security risk services company, International SOS. The companies expanded their partnership agreement to better assist Egencia customers in acquiring the traveler security services of International SOS.
Egencia has successfully brought the technology heritage, relentless focus on user experience and innovative spirit of its parent company Expedia, Inc. into the enterprise. In 2013, Egencia launched its new app, Egencia TripNavigator, which dramatically improves the in-trip experience for business travelers. The app provides step-by-step navigation and offers integrated access to Egencia Travel Consultants. Today, 10,000 companies worldwide partner with Egencia to drive travel compliance and cost savings.
This new three-year commitment provides Egencia sales and account management teams with tools to accompany customers contracting with International SOS, and enjoy a seamless on-boarding experience for its best-in-class security services.
"Unpredictable events can create risk for business travelers around the world. Our clients and travelers want access to experts aided by technology solutions to help keep them safe. This new era of our relationship with International SOS will improve our travelers’ experience and allow their companies to more effectively fulfill their duty of care responsibilities," says Rob Greyber, president of Egencia.
Egencia has worked with International SOS, a global leader in traveler security, for many years by providing a direct data feed to International SOS that sends comprehensive and accurate traveler itinerary information to the security services company. This information helps International SOS monitor the movements of travelers – a necessary step for providing integrated medical assistance, international healthcare, security services and online travel risk mitigation solutions.
"We have been very happy with the security and safety support provided by Egencia and International SOS. The ability to automatically provide our staff and consultants with important security and medical information prior to their travel helps us fulfill our duty of care obligation. At the same time, the system allows our senior management to proactively track travelers and respond immediately in the event of a crisis or incident. I would recommend the platform without reservation," says Ian O’Brien, deputy director, operations of International Development and Exchange Programs at World Learning.
Commenting on the partnership, Wendy Stachowiak, vicepresident of Travel Industry Relations at International SOS says, "I am thrilled that Egencia has joined the International SOS Travel Partnership program. Egencia and International SOS will build on and expand their current shared client base and continue to create strong value for our mutual clients."
